As a humanitarian, my North Star is serving others. My relentless pursuit of making a difference in my community and our world is what I attribute to many of my successes. Throughout my professional career, I have been fortunate enough to have many diverse work opportunities and valuable learning experiences. I attribute my quick assimilation into new roles and development of new skills to my ability to process constructive feedback and implement changes as necessary. I've become an expert in problem-solving during unforeseen events and pivoting proactively to ensure goals are met. I will always go the extra mile to ensure the success of the team and to help others.
Support Ninja of Team Austin. Excelling client service standards and operations. Works across two roles: White Glove Support (serving and solving problems for our highest value clients) and Tier 2/Advanced Support (handling complex and escalated situations for our SMB cohort).
I have spent much of my career in the technology space, focused on helping clients with solutions for disaster recovery, compliance, data protection, security, and cloud hosting. I grew up working on my Dad’s dairy farm in Southern California to now working in Datacenters in Austin. I’m left-handed and a twin. I enjoy hiking the greenbelt and hanging with my pups. I prefer hunting over fishing and whiskey over beer.