Support Ninja of Team Austin. Excelling client service standards and operations. Works across two roles: White Glove Support (serving and solving problems for our highest value clients) and Tier 2/Advanced Support (handling complex and escalated situations for our SMB cohort).
I have spent much of my career in the technology space, focused on helping clients with solutions for disaster recovery, compliance, data protection, security, and cloud hosting. I grew up working on my Dad’s dairy farm in Southern California to now working in Datacenters in Austin. I’m left-handed and a twin. I enjoy hiking the greenbelt and hanging with my pups. I prefer hunting over fishing and whiskey over beer.